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Hellcase Review + Best Promo Codes

Hellcase Review + Promo Codes


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Today we review the extremely popular case opening website Hellcase. We talk about its legitness and user-friendliness and weigh all the factors together to determine if it's a good gambling site for CSGO or not.


Counter-Strike: Global Offensive’s case opening system led the way for users to invent a way to turn it into a currency. Case-opening sites are the market response to that desire and allow players to circumvent expensive first-party purchasing systems and instead use the cases as incentives to buy and trade currency on affiliate sites.

One of the most popular such sites is Hellcase, on which you can deposit skins or money and obtain additional skins through games and trading. Their cases are valued from 0.06 to 500 dollars so they sport more practical variety in value than the Steam system.

How does Hellcase work? If you’re wondering how to start trading your skins and taking advantage of one of the most popular case-betting sites available, here’s our Hellcase review, including a breakdown of its game, its special features, promotional codes, giveaways, and even a couple of its shortcomings.

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The Interface

Hellcase has a utilitarian look that recalls the military shooters it services. Its black design scheme is accentuated by the color of the crates and the loot options it advertises. Thankfully, its system of receiving and opening chests is very user-friendly. You just choose a chest and spend funds to open it with a simple click.

Best of all, you can see which skins are in the chest before you commit to it.

This makes the fact that Hellcase offers reasonably competitive prices a nice bonus, though you won’t run away with the bank by playing on this site. The cases are all good quality and priced correctly. You don’t have to be worried about being gouged, but there are few opportunities for major steals. With a few dollars or a few hundred, you can find something that meets your needs.

Selling and Trading

The ability to sell items in the cases you open back to Hellcase for credits on your account gives you a lot of freedom over managing your budget and your available coins. Being able to open more than one case at once and sell back things you don’t like creates a fluid system of trades and rewards that users can exploit to get the loot they want.

There is also a “trade up” system in place on the site that gives you the chance to win a skin of much higher value than the ones you trade-in on their “contract” page. By trading in 3 to 10 skins, you can get one of a value that is inflated by the value of those you offer. The ability to turn your old skins into valuable loot is a big incentive to use their system regularly, though they lack a chest creation system at this time.

Promotions & Daily Bonus

Hellcase frequently offers promotions, including one where new users get $0.40 free account balance (“CSGOBETSPROFREE”). Their giveaway is constantly changing, with the ability to enter for a chance to win all kinds of loot both through their main site and through their Twitter page.

Free skins get dropped on Twitter all the time, so if you have the inclination to look regularly, you should reap some pretty consistent rewards just by being a member on Hellcase, of a higher value than those of many of the sites out there.

One of the coolest things about Hellcase is that you can open a daily free case that'll give you either free balance or a skin. Even if you don't deposit anything, you can accumulate some balance this way and open a case or two a few times a month free of charge.

Hellcase free daily skin box

Customer Support

Unlike some case-betting sites out there, Hellcase only has email support for their customers, rather than a site contact form. There are also no live chat options to help you clear things up with system administrators right away.

However, the email support they do have is responsive – Hellcase is known for getting back to its users extremely quickly both in matters of site operations and in deposit/withdrawal questions. Since their system for storing and receiving money is already very fast, the addition of this reliable customer service system is an even bigger bonus.

It’s especially impressive for a site as large as Hellcase. They have millions of total users and thousands that are on the site every day. Being able to keep up with that demand with an email customer support service that answers quickly is a signpost to Hellcase’s devotion to its users and to resolving their issues.


The site is colorful and easy to use, with a design that highlights the cases and the offers with animation splashes and appealing graphics. But is Hellcase legit? That’s a question new gamblers are always asking themselves because of the competition in the online gambling industry. You want to know that your personal information won’t be used for other purposes and that the games are fair.

Hellcase guarantees fairness in its proprietary software. If you’re worried about it, though, just look through the site’s user reviews. Hellcase has been around a while and they’ve risen to become one of the most frequented and trustworthy case-betting sites on the market.

Deposit Payment Methods

Hellcase offers a few payment methods that we’ll go over in more detail. One of the site’s shortcomings may be that they don’t offer options for two big players in online payments: Paypal and Neteller. They do have some good options, however, and you should be able to find something that works for your needs.

Hellcase deposit methods


This is probably the most preferred payment method online since it’s what people are most familiar with. By offering its users the chance to pay with Visa, Hellcase is also adding a little protection against fraud since the credit card company is notorious for its strict anti-fraud guidelines.

It didn’t become the electronic payment method of choice for nothing. Those that plan on winning big would do well to use Visa since they accept large deposits and have systems in place almost anywhere in the world.


Mastercard is another common choice for payments online offered by Hellcase. They are accepted in over 200 countries and offer different methods of payment for its users including gift cards, credit, and debit.

They have an established and efficient customer service system through which they service normal users and celebrities alike, protecting their information from fraud and offering them quick resolutions to major payment problems. Similarly to Visa, you can make huge deposits through Mastercard, which is another reason they’re a top choice when it comes to making payments through a gambling site.


Since 2001, the dedicated gambling payment service Skrill has been a favorite among gamblers, and those who frequent it will be happy to know that it’s supported by Hellcase. The sites that use Skrill often give a money bonus if you use it on their site so take advantage of any offers that come around.

Skrill is known for its secure transactions and terrific customer support. They’re another reason that Hellcase is one of the industry’s leaders in quick transactions on case-betting sites.


The e-currency service G2A offers checkout in 20 languages for processing payments from anywhere in the world. G2A is the most versatile virtual currency platform available for payments on gambling sites like Hellcase, as it offers you personalized payment methods and access to multiple digital e-wallets so you can pay how you like, using different services on different sites but tracked through G2A’s single interface.

With a dedicated blog and plenty of free guides to help you manage your G2A platform, it’s no wonder they’re one of the most widely used e-commerce sites. From their global payment methods to personalized checkouts, G2A is a refined option for your player accounts on any gambling site.

In addition, Hellcase offers the opportunity to pay with Bitcoin, money transfer services like UnionPay, and Gift Cards. If you’ve ever asked the question, “is Hellcase safe to use?” then you should be happy to hear about the diverse payment methods they support and even the opportunities to earn free money on Hellcase just by using some of them.

Crypto Coin Payments

Hellcase also supports a wide range of cryptocurrencies for deposits. Actually, the list of available coins is probably the biggest of all CS:GO skin gambling websites out there.

ShadowPay (CSGO Skins)

You may also deposit skins directly in exchange for account balance on Hellcase. Hellcase utilizes the 3rd party application ShadowPay for this, which is basically a marketplace that helps you sell and buy CSGO skins quickly and safely.

The fact that they rely on a 3rd party system is - in our opinion - just fine as long as the platform works well and is completely safe to trade on. ShadowPay is just that.

Withdrawal Methods

You may only withdraw your balance in skins won on the site. This is fairly common with CS:GO gambling sites though we'd need to see some kind of money withdrawal to give Hellcase the full 5 stars rating.

Big props to Hellcase for having a huge inventory that lets you do instant withdrawals on most items available. If a certain item you want to withdraw isn't in their inventory at the given moment, you may either opt for delayed withdrawal (comes through when the item becomes available in-house or on ShadowPay) or choose another similarly valued item to instantly withdraw.

The only downside to the skin withdrawal system is that you cannot withdraw anything directly from your balance. You'll have to use your balance in any of their games to win skins first. This can be an annoyance when you just want to cash out.

The Takeaway

Hellcase is a legit case-betting site that offers tempting offers to trade up on skins you already have as well as earn new ones at a click of the mouse. They have frequent giveaways on their site and Twitter page for free cases and credits and run weekly promotions for users that want to check in often.

Hellcase cases sample

Their interface is sleek and their customer service is renowned for its promptness, despite the fact that they only answer through email. Their proprietary software has been proven to be safe and fair to use.

Best of all, they offer a diverse number of safe payment methods ranging from popular e-currency like Bitcoin to major credit cards like Visa and Mastercard to dedicated payment sites like Skrill and G2A.

Hopefully, this Hellcase review convinces you that their site is safe to use and their loot is worth it – it’s often more valuable than the same loot system on Steam! Secure transactions and great customer service can only get you so far if the skins aren’t worth it. Thankfully, Hellcase has what any frequent Counter-Strike player could want in terms of trading up their loot and earning big prizes for their dedication to the case-betting economy.

Affiliate disclaimer: we may earn a commission if you complete any purchases/deposits on externally linked websites.
Luke Hager
Written by Luke Hager
Luke Hager is a 25 years old gamer with a deep passion for CS:GO. He's been following the competitive scene since the first golden age of CS 1.6 in the early 2000's and played himself just as long. He has played on smaller CS:S teams in the early 2010's before turning his attention to the skin trading scene when it was first introduced in CS:GO. Today, he studies computer sciene while working part-time with his skin trading ventures and blogging on CSGOBets.pro. 
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